People's Panel

Every five years, SA Power Networks undergoes a regulatory reset process, submitting a Regulatory Proposal to the Australian Energy Regulator (AER), detailing our proposed business operations and service delivery.

Following on from our Broad and Diverse engagement workshops and Focussed Conversations, the People’s Panel is the culmination of our engagement process.

What is the People's Panel?

The Panel comprised of 51 everyday South Australians, representing our community and additional business representatives helping guide the investments and services delivered by SA Power Networks for its 2025-2030 Regulatory Proposal.

The selection for the People’s Panel was facilitated independently by democracyCo, resulting in the recruitment of a demographically diverse group through a process of random selection and stratification.

Click here to learn more about who makes up our People's Panel.

The Panel were taken through a 5-stage deliberative process and considered the following questions –

• There are choices about the level of service that SA Power Networks offers, however, all services come at a cost. Looking forward to 2025-2030, we want to understand what customers consider is the best balance of service and price?
• Regulation requires SA Power Networks to consider export tariffs that reflect the cost of providing the service. How can the transition be phased in to maximise fairness and equity for all?

Key People's Panel Dates

The Panel met on the following dates, click through the links below for more details about each weekend

Click on the links to access all related presentations, videos and engagement summaries from the Panel sessions.

SA Power Networks’ Commitment to the Panel

SA Power Networks committed to:

• Publishing the Panel’s report unchanged and in full, publicly with SA Power Networks’ response.
• Taking the Panel’s report unchanged and in full to the SA Power Networks Board and the Australian Energy Regulator.
• Reflecting the approach recommended by the Panel for transitioning to export tariffs in SA Power Networks’ Regulatory Proposal to the AER.

Final outcomes / recommendations

Click here to read the final recommendations from the People's Panel on Export Tariffs and Balancing services and prices.

Click here to read SA Power Networks' response to the People's Panel recommendations.

The Panel presented the SA Power Networks Executive Leadership Team with their recommendations which will inform our 2025-2030 Proposal being submitted to the Australian Energy Regulator in January 2024. Click here to watch a video of the Panel members handing over their recommendations to SA Power Networks.

More information

Read our Summary of the People's Panel Strategy

Download and read a full copy of the People's Panel Strategy.

Next steps

Click here for a copy of our Draft Proposal and an opportunity for any final comments or feedback