How we will monitor compliance

If we identify any issues with compliance, we will contact you to explore how we can work together to improve your compliance. However, if compliance levels do not improve, we will begin taking further steps as outlined in the 'amber' section and subsequent 'red' section. At each stage of the process, we will provide an opportunity for you to engage and determine a pathway to compliance, and our intention will always be to work with you to bring back into the 'green'. Working with solar retailers and installers so far shows that with the right level of understanding around obligations, and commitment to make changes, staying in the 'green' is straightforward.