Vulnerable Customers

Share on Facebook Share on Twitter Share on Linkedin Email this link

Our response to helping vulnerable customers

Access to essential services, such as electricity, is necessary to sustain the health and wellbeing of our community. The affordability of energy is an issue across Australia and is influenced by a range of factors.

There are a number of ways energy companies can support vulnerable customers and SA Power Networks is committed to working with our Community Reference Group to understand customer needs and ensure the customer voice is considered and heard in our decision-making.

Our response to helping vulnerable customers

Access to essential services, such as electricity, is necessary to sustain the health and wellbeing of our community. The affordability of energy is an issue across Australia and is influenced by a range of factors.

There are a number of ways energy companies can support vulnerable customers and SA Power Networks is committed to working with our Community Reference Group to understand customer needs and ensure the customer voice is considered and heard in our decision-making.

Share your stories

Have you found yourself in a vulnerable situation?

Was there an organisation or a person who helped you out?  In what way?

Do you have any advice to share?

Thank you for sharing your story with us.

You need to be signed in to share your story.

  • There are no stories to display. Why don't you share one?