SA Power Networks' Vulnerable Customers Advisory Group (VCAG) meets 3-4 times a year to provide a forum for listening and discussion on issues facing our community, with a focus on customers experiencing vulnerability.

The VCAG represents a diverse range of customer views which are discussed, considered and used to shape SA Power Networks' decision-making in an ongoing way.

Membership of the VCAG includes representation from the following backgrounds and organisations:

  • SA Council of Social Services (SACOSS)
  • SA Financial Counsellors Association (SAFCA)
  • National Council for Women
  • Multicultural SA
  • Uniting SA
  • Uniting Communities
  • NSW Ethnic Communities
  • Community representatives from backgrounds including disability, NDIS reform, first nations and other (as identified by the group)

Find out more about the VCAG, by downloading the Terms of Reference or reading the Agenda and Minutes (coming soon).

Use our Q&A tool (below) to ask us a question about the group, or to the chairperson.


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