Understanding vulnerability in our community

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Our response to helping vulnerable customers

Access to essential services, such as electricity, is necessary to sustain the health and wellbeing of our community. The affordability of energy is an issue across Australia and is influenced by a range of factors.

There are a number of ways energy companies can support vulnerable customers and SA Power Networks is committed to working with our Community Reference Group to understand customer needs and ensure the customer voice is considered and heard in our decision-making.

Our response to helping vulnerable customers

Access to essential services, such as electricity, is necessary to sustain the health and wellbeing of our community. The affordability of energy is an issue across Australia and is influenced by a range of factors.

There are a number of ways energy companies can support vulnerable customers and SA Power Networks is committed to working with our Community Reference Group to understand customer needs and ensure the customer voice is considered and heard in our decision-making.

Share your stories

Have you found yourself in a vulnerable situation?

Was there an organisation or a person who helped you out?  In what way?

Do you have any advice to share?

Thank you for sharing your story with us.
CLOSED: This discussion has concluded.

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    Homeless

    by Divbordertown, over 1 year ago

    Hi, my name is Linda, i am the owner of a property on the edge of Bordertown where i see day after day ads for people needing a house, theres just nothing available.

    This makes me extreamly frustrated because i have been pushing for 15 years to develop my land and the biggest hurdle i have now is the red tape for new connections.

    I have interested buyers who would build homes which would help to free up other homes.

    The issue is not the cost its the proces

    s, Regards.

Page last updated: 04 Jul 2023, 09:31 AM