Consumer Engagement Report highlights network innovation

Energy Networks Australia has released a report highlighting how networks are adopting new and innovative approaches to support customers.

A compilation of entries to the 2019 Energy Networks Australia and Energy Consumers Australia Consumer Engagement Awards, the document provides a fascinating insight into projects that are helping deliver a smarter grid to support the energy transformation to benefit consumers.

CEO Andrew Dillon said while networks were not named on bills and customers did not pay them directly, they had significant face to face time with customers. You can read more here.