Stakeholder planning workshop

01 August, 2017

'We are asking from the experts all around us, what they think matters,' Wayne Lissner, Acting GM Corporate Strategy.

We held a large scale engagement planning workshop on 11 July 2017 which was attended by members SA Power Networks’ reference groups. More than 40 people, representing a diverse range of interests, came together to review the customer research findings and help craft the engagement themes to be explored through the engagement program. They also provided valuable feedback on the proposed approaches in the next two phases of the Regulatory Reset engagement program.

As a result of their feedback, the engagement program was amended to:

  • remove a proposed activity of online engagement training
  • include a 1800-freecall hotline and text-back service
  • hold an additional workshop in the Adelaide Hills, and
  • have more targeted engagement with vulnerable members of our community.

Go here to view the Regulatory Reset Engagement Approach document, complete with workshop feedback.

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